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22 November 2016

Seductive authenticity

A 5am alarm call on a Saturday morning; owls still hooting as they prowled the dark night sky; a solitary huddled figure at Beaconsfield station and a rainstorm determined to reach the further most corners of a waterproof jacket, should not be a portend for a day of learning and insight…but it was!

We were extraordinarily fortunate to spend a day with The Royal Academy of Dramatic Art recently, working alongside them to design and facilitate a day for our client.

The corridors and stairs of their academy is lined with the names and faces of famous talent, both existing and past, and no one gets to call RADA home without exceptional talent (and a huge amount of hard work) For those of us old enough to remember a certain TV show, we all know that “Fame costs and this is where you start paying!”

So you might be tempted to think that the people you would encounter there get to believe their own publicity and have egos that walk into the room before them.

Nothing could be further from the truth.

Over the course of eight hours, a team of 5 headed by Charlie, gently and covertly seduced a team of results-driven City folk with their understated authenticity. Their sheer delight in being able to share what they knew, their commitment to their audience and their patient and careful guidance was astonishing.

Twelve people (many of whom might have bolted had they known the agenda beforehand) were persuaded and then utterly engaged in learning lessons from the stage and screen that have a resonance for their own roles back at their desks and in front of their own clients.  By the end of the day the team had also discovered that there are some very tuneful voices amongst them…and if you’re less blessed in the musical department, there’s always a role for a flag-waver too!

“Authenticity” is a word oft bandied about in both learning and in business; however it’s often spoken more frequently than actually done…and this was a Master-class in how lightly talent, expertise and success can be worn, such that others can learn from it, takes risks and be vulnerable in it’s presence; and leave better off for having worked alongside it!

Truly a fabulous day – thank you Charlie, Tom and team! 


Mimi Parent

True2 developed a good manager into an exceptional people person with all round communication skills.


It is really hard to describe what Lynne does. Lynne would say she just asks questions - I would say she performs magic.

Director of Campus Services, Royal Holloway University

Why has it been successful? - Lynne is undoubtedly a skilled trainer who knows her profession, but there are many others who do as well - what makes her different is her ability to rapidly build relationships, her willingness to think outside of the box and the fact she is also a very insightful individual who challenges the status quo and will not let those that she is working with 'off the hook'. In my view the success of any training and leadership development is not the material, this is a given, it is the individual that delivers it, and this is the success story.

Jonathan Coles. HR Director, Philips

Lynne's ability to tailor learning to both the business objectives and the audience has ensured that our people leave with new frameworks, skills and a wider breadth of thinking; all of which can be applied immediately and have instant impact on our business.

Rob Turner, Managing Director, Kinetic Solutions

I thought the session was really engaging - loved that it wasn't death-by-PowerPoint, and really enjoyed the interactive aspects. Really interesting topics covered that made me think so differently about the way I converse with customers; including aspects that I wasn't expecting from the session, but that actually made me think much more.

Fuji Film Service and Support Team Member