It's a word frequently bandied about in business - almost as a panacea. But it's true that talent and hard work alone don't always see people through the tough times; either helping them recover their equilibrium more quickly, or fall less deeply into the mire.
Developing resilience begins by understanding what pushes our buttons - which experiences we are able to skip through lightly with hardly a hair out of place, versus those that cause us deep angst or generate a high body count (for us or others!)
How we react to these moments and how our in-the-moment beliefs shape our responce, all help manage and control what happens next. It gives us choice.
We're working with a great team of high achievers to do just that...and we've noticed already what a difference just stopping and thinking for a few hours can do too...perhaps one day it'll catch on !!!
HO! HO! HO!
LIFE IS DEAF
True2 developed a good manager into an exceptional people person with all round communication skills.
It is really hard to describe what Lynne does. Lynne would say she just asks questions - I would say she performs magic.
Director of Campus Services, Royal Holloway University
Why has it been successful? - Lynne is undoubtedly a skilled trainer who knows her profession, but there are many others who do as well - what makes her different is her ability to rapidly build relationships, her willingness to think outside of the box and the fact she is also a very insightful individual who challenges the status quo and will not let those that she is working with 'off the hook'. In my view the success of any training and leadership development is not the material, this is a given, it is the individual that delivers it, and this is the success story.
Jonathan Coles. HR Director, Philips
Lynne's ability to tailor learning to both the business objectives and the audience has ensured that our people leave with new frameworks, skills and a wider breadth of thinking; all of which can be applied immediately and have instant impact on our business.
Rob Turner, Managing Director, Kinetic Solutions
I thought the session was really engaging - loved that it wasn't death-by-PowerPoint, and really enjoyed the interactive aspects. Really interesting topics covered that made me think so differently about the way I converse with customers; including aspects that I wasn't expecting from the session, but that actually made me think much more.
Fuji Film Service and Support Team Member