We recently found ourselves up in the gods at the back of the O2 waiting for Muse to come on stage.
The support band had finished their set and the lights and background music had been turned right up. There was little for people to do except find their seats and friends, debate the merits of a £4 soft drink (we concluded there aren't many) and sit and squirm about on a hard plastic chair, knowing that this was going to be home for the next 2 hours.
And then a young chap just below us jumped up onto his feet and decided that the audience were going to move.
His first attempts at creating a Mexican-wave were met with cynical laughter, resistance and him waving his arms about on his own. But little by little a movement began. His first followers were encouraged by whooping and rewarded by him dancing even more wildly.
And then it spread.
In 5 minutes the entire arena was being directed in a joyful, laughter-filled wave. First in one direction and then back the opposite way; all accompanied by a shirt being waved above his head, huge shouts of glee and wild, erratic dancing. A tall, slim, long-haired charismatic leader orchestrating energy and happiness.
Thank you whoever you are.
And Muse were brilliant too!
LIFE IS DEAF
True2 developed a good manager into an exceptional people person with all round communication skills.
It is really hard to describe what Lynne does. Lynne would say she just asks questions - I would say she performs magic.
Director of Campus Services, Royal Holloway University
Why has it been successful? - Lynne is undoubtedly a skilled trainer who knows her profession, but there are many others who do as well - what makes her different is her ability to rapidly build relationships, her willingness to think outside of the box and the fact she is also a very insightful individual who challenges the status quo and will not let those that she is working with 'off the hook'. In my view the success of any training and leadership development is not the material, this is a given, it is the individual that delivers it, and this is the success story.
Jonathan Coles. HR Director, Philips
Lynne's ability to tailor learning to both the business objectives and the audience has ensured that our people leave with new frameworks, skills and a wider breadth of thinking; all of which can be applied immediately and have instant impact on our business.
Rob Turner, Managing Director, Kinetic Solutions
I thought the session was really engaging - loved that it wasn't death-by-PowerPoint, and really enjoyed the interactive aspects. Really interesting topics covered that made me think so differently about the way I converse with customers; including aspects that I wasn't expecting from the session, but that actually made me think much more.
Fuji Film Service and Support Team Member